The health and safety of our students, staff and community is our priority.

Looking after your mental health amid the pandemic is extremely important.

Diversitat can provide access to additional services to support students in many ways:

  • Online learning support
  • Financial support
  • Mental health support
  • Housing support
  • Family violence support
  • COVID information in specific language

Student Support is available Monday to Friday 10am-3pm.

t: (03) 5246 9600


You can also speak to your trainer and they will organise for our student support team to get in contact with you.

Support hotline numbers available to Geelong residents:

Lifeline 13 11 14
Kids helpline (5-25 yr olds) 1800 551 800
Q-Life, LGBTI switchboard 1800 184 527
Direct line, drug and alcohol hotline 1800 888 236
Parent line 13 22 89
Family violence
The SAFV Centre Family Violence during COVID-19 community resource Download PDF for support and information
Sexual Assault Crisis Line, 24 hrs 1800 806 292
Safe Steps, 24 hrs 1800 015 188
Orange Door, Bethany, Child Safe, family violence victims and perpetrators 1800 312 820,

Mental health
Headspace (12 to 25 year olds) 1800 650 890
Beyond Blue 1300 224 636,

Barwon Child Youth and Families 03 5226 8900
SalvoConnect, mental health, housing 03 5223 5400
Online mental health
My Compass, Black Dog Institute, self-help online
Smiling Mind
Headspace (12 to 25 year olds)


Where can you turn to for clarification, guidance and support throughout your time with Diversitat?

Below is an outline of who you can talk to. Simply phone 5246 9600 or email


All general enquiries

ENROLLMENT TEAM-01 Enrolment Team

Conduct all enrollments into our courses

Available via appointment

ADMIN TEAM-01 Administration team

Enquiries regarding payments/fees

Record of study documentation

Change of contact details (including change of name)

Certificate enquiries

TRAINER-01 Trainer

Notify if you will be absent from class

Struggling with assessments, workload or time frames

Need clarification on assessment requirements

Your trainer will provide you with an email address and contact number in class

PLACEMENT-01 Placement Coordinator

Provide assistance with your placement

Clarification on placement requirements

Student Support-01 Student Support Coordinator

If there are issues in your life that are impacting on your ability to attend class or complete your qualification and your trainer has been unable to assist

Collaborate with the appropriate personnel, ie: trainer, administrator, team leader or relevant organisation

Work with you to create a practical action plan, aimed to assist you with confidently continuing your study


Our Student Support Coordinator can provide you with a more detailed list, including contact information for the services below.

Food relief

Legal assistance


Financial counselling

Mental health support

Alcohol & drug support

Domestic violence support

LGBTI resources & support

Aboriginal & TSI violence support

“Sometimes asking for help is the bravest move you can make. You don’t have to go it alone.”