CHC52015 Diploma of Community Services
| Warrnambool: 169 Lava Street | 2 nights per week (night Course) | 4th March 2019 | 2 nights per week 5:30pm-9:30pm 18 months |
Gain an understanding of effective service delivery strategies, direct client engagement methodologies, community education or development projects, and industry relevant supervisory skills.
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Please note: This is not a Australian Community Workers Association (ACWA) accredited course.
Possible Job Titles May Include:
Note: Completing a qualification does not guarantee a job outcome, the possible job titles above have been included as a guide only.
Course Structure
The course includes a classroom component, off-campus study components and industry placement. Assessment is based on competency, which is the ability to demonstrate specific skills and will involve a combination of assessment methods. These assessments can include written assignments, discussion, interviews, workplace projects and practical demonstrations.
You will complete 100 hours of Practical Placement. Placement is generally undertaken in a 4-6 weeks near the end of the course, Monday to Friday during business hours (in some instances this may be negotiable on an individual basis).
The Australian Core Skills Framework (ACSF) Level
| Overall ACSF levels for this course | |
| LEARNING | L3 |
| READING | R3 |
| WRITING | W3 |
| ORAL COMMUNICATION | OC3 |
| NUMERACY | N2 |
Work Placement
Diversitat organises and administers work placements to students during course services where required. The opportunity of work placement provides:
- The student with the opportunity to gain real world experience in their chosen industry;
- The student to gain initial access to a potential future employer; and
- The host employer to support and ‘test’ a student as a potential employee.
Workplace learning programs are to achieve curriculum outcomes and enhance the vocational, educational and social development of students.
Diversitat ensures that students with special needs are provided with opportunities on the same basis as other students. This includes identifying and liaising with the workplace around adjustments and accommodations that students with disabilities may require.
Units of Study
Core Units
- CHCCOM003Develop workplace communication strategies
- CHCLEG003Manage legal and ethical compliance
- CHCDEV002Analyse impacts of sociological factors on clients in community work and services
- CHCDIV003Manage and promote diversity
- CHCMGT005Facilitate workplace debriefing and support processes
- HLTWHS004Manage workplace health and safety
- CHCPRP003Reflect on and improve own professional practice
- CHCCCS007Develop and implement service programs
Elective Units
- BSBWOR502Lead and manage team effectiveness
- CHCADV002Provide advocacy and representation services
- CHCCSL001Establish and confirm the counselling relationship
- CHCCCS004Assess co-existing needs
- CHCCSM004Coordinate complex case requirements
- CHCCSM005Develop, facilitate and review all aspects of case management
- CHCCSM006Provide Case Management supervision
- CHCCDE011Implement community development strategies


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