CHC42015 Certificate IV in Community Services
| Location | Days Per Week | Start Date | Length of Study |
| – | – | – | – |
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Possible Job Titles May Include:
- Community Health Worker
- Coordinator of Volunteers (Migrant Services)
- Coordinator of Volunteers (Services to Older People)
- Family Support Worker
- Migrant Community Worker
- Tenants Advisory Worker
- Welfare Rights Worker
Note: Completing a qualification does not guarantee a job outcome, the possible job titles above have been included as a guide only.
Course Structure
The course includes a classroom component, off-campus study components and industry placement. Assessment is based on competency, which is the ability to demonstrate specific skills and will involve a combination of assessment methods. These assessments can include written assignments, discussion, interviews, workplace projects and practical demonstrations.
This qualification and the various delivery methods have been designed following consultations with industry, learners and other stakeholders.
Work placement is an integral part of the program you are learning. If you are not currently employed in this industry, you will be assisted to find a facility which will provide you with the appropriate environment for practical opportunities and assessment tasks. Placement is generally undertaken in a 3-4 week block at the end of the course, Monday to Friday during business hours (in some instances this may be negotiable on an individual basis).
The Australian Core Skills Framework (ACSF) Level
| Overall ACSF levels for this course | |
| LEARNING | L3 |
| READING | R3 |
| WRITING | W3 |
| ORAL COMMUNICATION | OC3 |
| NUMERACY | N1 |
Work Placement
Diversitat organises and administers work placements to students during course services where required. The opportunity of work placement provides:
- The student with the opportunity to gain real world experience in their chosen industry;
- The student to gain initial access to a potential future employer; and
- The host employer to support and ‘test’ a student as a potential employee.
Workplace learning programs are to achieve curriculum outcomes and enhance the vocational, educational and social development of students.
Diversitat ensures that students with special needs are provided with opportunities on the same basis as other students. This includes identifying and liaising with the workplace around adjustments and accommodations that students with disabilities may require.
Units of Study
Core Units
- CHCADV001Facilitate the interests and rights of clients
- CHCDIV001Work with diverse people
- CHCLEG001Work legally and ethically
- CHCCCS004Assess co-existing needs
- CHCCOM002Use communication to build relationships
- HLTWHS003Maintain workplace health and safety
- CHCPRP001Develop and maintain networks and collaborative partnerships
Elective Units
- BSBMGT401Show leadership in the workplace
- CHCCDE003Work within a community development framework
- CHCDIS008Facilitate community participation and social inclusion
- CHCCCS008Develop strategies to address unmet needs
- CHCAOD001Work in an alcohol and other drugs context
- CHCCCS023Support independence and well being
- CHCCCS019Recognise and respond to crisis situations
- CHCMHS003Provide recovery oriented mental health services


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